It was 22 years ago. I was working as a problem solver in the welding industry. One of my accounts was CSX Transportation in Kentucky. A railroad inspector and I had been working on a system-wide problem, and after six months, we were blessed to find a solution in the mechanical operations of CSX.
That year, I received a note from the chief inspector indicating that we had been nominated for the Gordian Knot Award for cutting through the knot, and six months later, I received an invitation to the awards ceremony in Jacksonville, Florida.
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