Pennsylvania insurance regulators recently reminded insurers that aerial imagery isn’t sufficient evidence for canceling or non-renewing home insurance policies.
The Pennsylvania Insurance Department (PID) received multiple complaints from consumers who said home insurers cited drone footage of roofs to cancel or non-renew policies. But the department found that sometimes the images didn’t clearly show significant roof damage or degradation. Some images just showed discoloration, streaking, or cosmetic issues on the targeted roofs.
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