As artificial intelligence (AI) takes seemingly every industry by storm, insurance regulators are reminding insurance companies to prioritize protecting consumers if they intend to use the technology. Oklahoma recently became the latest U.S. state to inform all state-licensed insurers that any AI use must comply with established laws and regulations.
“With new technologies comes the responsibility to ensure Oklahoma’s industry innovates while maintaining consumer protection,” said Glen Mulready, Oklahoma’s insurance commissioner, in a press release. “We hope to see artificial intelligence used to increase efficiencies and improve overall experiences.”
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