Sports organizations depend on ticketing, mobile apps, access control, point-of-sale systems, sponsorship platforms, and fan data to work together in real time, even when those capabilities are controlled by different teams, venues, leagues, vendors, and partners. Info-Tech Research Group's Build a Venue Platform Operating Model blueprint helps sports CIOs establish clear control boundaries, decision rights, integration standards, and governance for a more cohesive venue platform.
ARLINGTON, Va., Sept. 2, 2026 /CNW/ -- Fans experience a venue as one connected environment, regardless of how many organizations and systems operate behind it. Sports CIOs, however, are often expected to deliver seamless game-day operations while authority over critical systems is distributed across multiple entities. According to Info-Tech Research Group, this mismatch between accountability and authority turns integration into cross-entity negotiation, slows decisions, and creates fragile operations where a system failure can affect revenue, fan experience, and brand reputation.
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